> For the complete documentation index, see [llms.txt](https://developer.ecall-messaging.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.ecall-messaging.com/api-references/soap-webservice/response-codes-and-statuses.md). # Response codes and statuses ### Response codes | Code | ResponseText | Description | | ------- | ----------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------- | | `0` | OK | Message submitted successfully. | | `11000` | SyntaxError | Syntax error. | | `11001` | PermissionDenied | Access denied. | | `11100` | AdrAdCInvalid | Invalid or incorrect recipient address. | | `11101` | AdrNAdInvalid | Invalid or incorrect confirmation address. | | `11102` | AdrAdCMissing | No recipient address provided. | | `11103` | AdrNAdMissing | No notification address provided. | | `11104` | AdrAdCTooMany | Too many recipient addresses submitted. | | `11105` | AdrAdCNotAllowed | Recipient address is outside the defined range. | | `11106` | AdrCountryNotWhitelisted | Destination country not whitelisted for this account | | `11107` | AdrCountryWhitelistLimitExceeded | Daily limit for destination country exceeded (country is blocked) | | `11108` | AdrCountryWhitelistLimitReachedButNotBlockedCountries | More than one receiver: Daily limit for at least one destination country would be exceeded (countries are not blocked) | | `11200` | MsgNoCharacters | No message content provided. | | `11201` | MsgInvalidCharacters | Invalid characters in the message. | | `11202` | MsgSendTimeInvalid | Invalid send time specified. | | `11203` | MsgSendTimeNotAllowed | Send time is outside the allowed time window. | | `11204` | MsgTooLong | SMS or pager only. Message is too long. | | `11300` | AccNoUser | Unknown user. | | `11301` | AccNoUnits | Insufficient credits. | | `11303` | AccNoFreeUnits | Insufficient free credits. | | `11400` | CallSystemInvalid | Invalid alerting system. | | `11401` | CallSystemInvalidForUser | Invalid alerting system for this user. | | `11402` | CallSystemNotSupported | Alerting system not supported. | | `11403` | CallSystemConfused | Alerting system temporarily unavailable. | | `11500` | IDMissing | No ID provided. | | `11501` | IDInvalid | ID could not be found. | | `11502` | IDDoesNotExist | ID does not exist in the system. | | `11600` | StateAlreadyTransmitted | Message has already been sent. | | `11700` | DataReadError | Data content could not be read. | | `11800` | CBMsgError | Callback contains a forbidden number or text. | | `11810` | AnswerInvalid | Answer contains an invalid address. | | `11904` | Too many attachments | Too many attachments. Maximum: 10. | | `11905` | Attachment(s) too large | At least one attachment exceeds the size limit. Maximum: 5 MB. | | `11906` | File type not supported | Unsupported file type. | | `11907` | Error while processing the attachments | Unexpected error while processing attachments. | | `11908` | Error while saving the attachments | Unexpected error while saving attachments. | | `11910` | Job not found in Log | Job could not be found in the log. | | `11911` | JobID required | A `JobID` is required for status queries. | | `11912` | Job is scheduled | Job is scheduled for a future time. | | `11913` | Job in progress | Job is currently being processed. | | `11914` | Attachment name exceedes char limit | Attachment name exceeds the character limit. | | `11999` | Unknown error | Unknown error. | Supported attachment file types for `11906` checks: ``` bmp, pdf, doc, docx, rtf, ppt, pptx, dok, snp, gif, tif, tiff, html, txt, jpg, wir, jpeg, xls, xlsx, zip ``` ### Job types | Number | Description | | ------ | -------------------- | | `1` | SMS or pager message | | `2` | Email message | | `4` | Delete request | | `5` | Voice message | | `6` | Fax message | ### SendState #### SMS and pager | Code | Description | | ---- | ------------------------------------------------------- | | `0` | Sending in progress | | `1` | Sent successfully | | `2` | Send error. Check `ErrorState`. | | `3` | Sending and waiting for status confirmation | | `8` | Sent successfully and delivery confirmed | | `9` | Sent successfully and waiting for delivery confirmation | | `10` | Sent successfully without delivery confirmation | #### Voice | Code | Description | | ---- | -------------------------------------------------------------- | | `30` | Voice message is being transferred to the voice system | | `31` | Voice message was transferred successfully | | `32` | Error while transferring to the voice system | | `33` | Voice message was played successfully | | `34` | Voice message was played successfully and a reply was received | | `35` | Voice message has an invalid phone number | | `36` | Voice message was played successfully with confirmation | | `37` | No connection within the defined time period | | `38` | Recipient is being called | | `39` | Recipient could not be reached | #### Fax | Code | Description | | ----- | ----------------------------------------------------- | | `41` | Fax message was transmitted successfully | | `42` | Transmission ended with an error. Check `ErrorState`. | | `43` | Transmission is waiting | | `44` | Job created | | `101` | Job group submitted to the gateway | | `201` | Document conversion started | | `202` | Individual file converted | | `301` | Document merge started | | `401` | Transmission started | | `402` | Individual job completed | | `501` | Entire job group completed | ### ErrorState #### SMS and pager | Code | Description | | ------ | ----------------------------------------------------------- | | `71` | No job accepted message from the gateway | | `1000` | Connection dropped | | `1001` | Timeout. Page could not be sent successfully. | | `5111` | Text too long | | `5112` | Invalid phone number | | `5120` | Destination number is tone-only. Message not permitted. | | `5121` | Destination number is numeric. Invalid character. | | `5155` | Network congestion | | `5164` | All paging zones are disrupted or overloaded | | `5502` | Provider message: syntax error | | `5504` | Provider message: maximum messages for the address exceeded | | `5506` | Provider message: ADC invalid | | `5509` | Invalid phone number | | `5510` | Too many messages to the same recipient | | `5511` | Too many messages to the same recipient with the same text | | `5512` | This `JobID` has already been used by this sender | | `5513` | Callback, address, or message content is on the blocklist | | `5514` | Blocked by outgoing filter rules | | `9020` | Destination country not whitelisted | | `9021` | Too many messages to this country | #### Fax | Code | Description | | ------ | ------------------------------------------------------------------------- | | `6000` | Unknown error | | `6002` | Error converting documents | | `6004` | Aborted. No answer. | | `6005` | Nothing to send in this job. Cannot create `JobID`. | | `6006` | Busy | | `6007` | Rejected | | `6009` | Unknown number | | `6010` | Invalid number | | `6011` | Number changed | | `6013` | Remote party is not a fax machine | | `6014` | Connection dropped by sender | | `6015` | Connection dropped by recipient | | `6016` | File format not supported | | `6017` | No file access | | `6900` | Fax sent, but the connection was not terminated properly by the recipient |